Returns & Exchanges
We want you to love your home's shine, which is why we offer a 30-day satisfaction guarantee on all Therapy Clean products. If you are not completely satisfied with your purchase, we will make it right with a full refund or exchange.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Securely pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaking during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing